Picking an Interactive Whiteboard (IWB)

This is a pretty meaty topic so hang on. An interactive whiteboard (IWB), or interactive flat panel, is basically a large TV that ranges 55“ – 88” (139cm – 224cm) that has touch capabilities. They usually come loaded with an Android OS or Windows 10 (some can even swap between the two) and most are priced very similarly to each other. That last fact is what makes it a bit difficult to chose, because there are A LOT of companies who are in this space. I’ve looked at mu fair share of these and I’m not here to talk about specific brands but to examine the characteristics and features that we looked for.

For us we are looking to purchase one interactive whiteboard for our library. Our teachers do not want these to replace their traditional whiteboards and markers (in fact, when we were demoing different units this was a fear from some teachers).

Here we go!

Hardware

I heard this from more than one vendor. The actual screen and hardware that powers it is nearly the same across all brands. There are only 2–3 companies that make these screens and then they sell them to other companies who put their specific hardware, casing, speakers, cart on it. This is why most of them are priced so closely to one another. So if a vendor says, well our 4K display is much, much better than that 4K display just look past that fact and focus more on how it works and what it can do. However, I will say that all the 4K displays looked stunning – regardless of brand.

Whiteboarding and Annotation

This turned out to be one of the most important features for our teachers. All the interactive whiteboards (IWB) can … well, whiteboard. They all had their own proprietary app that basically brought up a white screen that you could draw or write on with your finger or a pen. They all had fairly accurate and pretty responsive and lines, objects and words all showed up where you expected them to show up as you drew them. This was pretty universal and a good sign that touch has come a long way in the last ten years.

Getting the workspace off the whiteboard and onto a computer or cloud service was a big question. It is great that you can illustrate, model or brainstorm on this beautiful screen but how can you then save that and then share it with your students? One we looked at had us save it to a folder on the device itself, then you would have to open up Google Drive (Edmodo, Google Classroom, Office 365 – whatever service you would like) and then add it and share it from that service. Not bad but not easy.

Another IWB we looked at actually logged you into your cloud service of choice and you could save it to a folder automatically. This was much better and less cumbersome.

Also, teachers wanted to be able to annotate on web pages. All the boards offered this in one way or another. One board let you activate the annotation tools and you could then annotate right on the webpage without leaving the browser. You could then save that annotation or discard it right from a floating toolbar. Once that was done the toolbar disappeared and you could continue browsing.

Another IWB actually took a screenshot, loaded the screenshot into the whiteboarding app and you could annotate from there. Clunky.

All of our options had the ability to also do screen recording but again, some where better than others and sometimes finding that recording was not as intuitive as it should be. All in all, from a teacher perspective the whiteboarding and annotating features turned out to be the most important feature.

Operating System and Apps

I mentioned that the boards we looked at had different operating systems but they all boiled down to Windows 10 and Android. Here is what we found. With Windows 10 – it is a fully functional computer. Whatever you can install on a regular PC you can most likely install on the IWB. This is good and certainly a characteristic that was important to consider even though our teachers use Macbook Airs. Having the ability to launch an app without having to log into a website was very appealing. The Android IWB we looked at had varying amounts of apps that we could install. None of them had the actual Google Play Store meaning we would have to sideload the app and then there was no guarantee that it would work.

A teacher pointed out to me that if they wanted a particular program to be running, they would hook up their computer or connect wirelessly via Apple TV (which our school would provide) so the importance of apps on the whiteboard was not a deal breaker for us and probably shouldn’t be for you either.

Many of the IWBs would allow you to swap out the computer for another. This may be very handy if you have a fleet (one in every classroom). You could have a warm spare ready to deploy incase something happened to a particular board. Once swapped out, the technology team could take the bad one back and try to repair it and get it ready for another swap. Of course, the data on that damaged computer would most likely be lost – so save in the cloud folks!

Connecting other devices

All the IWBs we looked at could connect multiple devices to it. Usually via an HDMI cable. They also contained a USB B port as well that you could connect to your computer. What this would do would show your computer’s screen on the IWB and allow you to interact it with via touching the whiteboard. This worked pretty well for all but one thing to keep in mind is that gestures do NOT work with this interface. I could not use two fingers to scroll a webpage for example or tap two fingers on a file to bring up options. This seemed to be true for all we tried.

We tried an Apple TV and it worked fine. No touch but this was to be expected. We also tried an AirTame and it worked fine as well but again no touch capabilites.

Sound

This is more for me than the teacher or others on the tech team. I expect that this device should be able to pump out enough sound that a class of 20–30 students should easily be able to hear. Each IWB had their own built in speakers but some were better than others. One IWB we tried sounded as though the speakers were inside a protective casing. The sound was tinny and a little muffled and definitely not very loud.

All of them did allow for external speakers and all could also the mounting of a soundbar or side speakers, but that is an extra cost and I’ve seen some “mounted” speakers onto IWBs that look like they could fall off with a bump.

Multiple users & Licenses

Some of the IWB were clearly made for a few users. Since this particular board will be living in our library for any teacher to use with her/his class, then we needed to make sure that multiple people could easily switch from one account to another, so this was an important factor for us. If every classroom is getting one, then maybe not so much for you or your school but it is something to keep in mind.

Also, do you need to purchase a license every year to continue to use the board. Some boards have their own proprietary software that requires a yearly license. Be sure to know what those costs are will it still function if you don’t want to use that service anymore. I’ve seen presentations and asked that question and sometimes have gotten conflicting answers from the vendor. Be sure to know.

Try them out and gather data!

I looked at quite a few and if we couldn’t get a demo unit into the school then we did not consider it. It was too important piece of equipment to base it upon a tech spec sheet and tutorial videos. If a vendor can’t provide a demo unit (or if you can’t go to them and try it out) stay away.

Also, when you try them out set up a formal demonstration either through the vendor or doing it yourself. Show off some highlights of each machine and allow teachers to give feedback. I know there will be times I will be use the IWB but teachers and students will be using it more than myself and hearing what they want is critical for getting buy in.

Lasting thoughts

Devices in this area are rapidly changing and developing. Do not worry about buyers remorse. If you find the best fit for your school at that time be comfortable with that decision and don’t kick yourself when the prices drop $500 the next year or when an 8K display becomes available for the same price, etc.

Also, stay away from IWBs that are aimed for corporate environments. I’m looking at your Surface Hub 2. This is a great device and a marvel of engineering but the sheer cost of it ($9000 for the 55″) is not realistic to most K–12 schools regardless of funding.

Finally, make it a team decision. Don’t unilaterally make this decision. Gather a group of educators (teachers are a must) and get feedback. If no one can agree on a path forward then that is not a failure or people being difficult. It is most likely a sign that your school may not be ready for this device yet or more likely, the devices out there cannot meet the needs of your school. I’ve been in a school with “Interactive Whiteboards” and they stunk! Few teachers used them, they weren’t enjoyable to use and basically sat unused.

When it does arrive, be sure to educate your staff and do it often throughout the years to come. Make sure people know how to use the basics and are somewhat comfortable with it.

Finally – displays are moving in the right direction

I’m not a fan of interactive whiteboards. My opinions on interactive whiteboards have not changed. Basically I felt that it forced teachers to change how they taught in order to use the technology. I always felt that a teacher should use it as a way to enhance how they teach not force them to change.

Then I saw the Google Jamboard and thought YES! This is something that gets out of your way and lets you work. Then I used the Google Jamboard and it felt like a dream that was interrupted with a fire alarm going off next to your ear. It is a good idea but not quite finished. That on top of its ridiculous price and tiny display made it less realistic for just about anybody – regardless of budget.

Despite this I still felt hopeful. I felt that finally we getting into an interactive panel that lets teachers mirror their display, allow for annotations and white-boarding and do all this fairly fluidly without tapping the board a hundred times just to get to a map of the world (I’m looking at you Promethean).

Last week I attended a demo of a new display hitting the US market in early Spring. I won’t divulge the company or the model of the display because I’m not here to shill for them. The demo had two representatives from the company. A regional sales rep (that you would expect) and then a representative from the development team. This person apparently helps to oversee the software and the hardware implementation and how the two work with each other. This is not something you see. He was there to gather feedback and to take it back to the team. Apparently at an early demo, someone had asked for a way that the interactive display could support multiple accounts. Within 8 months they had that feature and pushed it out to older boards as a firmware update. Impressive

Attending the demo with me was a science teacher, an IT director for a larger public school system, an IT director for a division of a university and an administrator of an engineering firm. A Pretty diverse group all in all. Each had their own budgets and needs and that came out in the questioning.

The physical screen

The screen itself was quite similar to what you see on the market right now. 60–80+ inches, 4K, can be mounted on a trolley or mounted to a wall and are quite sturdy. It also has a stripped down version of Android and has lots of inputs to connect your device or another peripheral. Pretty standard features really.

In fact, the reps both said that many of the panels are all made at the same factory and then the individual companies wrap their own case, add their own software to help make their “product” stand out. So when if you’re deciding what screen your school should buy based on its appearance good luck.

Using it

Then we got to what the screen can do. Basically you can connect your computer to the screen and mirror your display or extend it and then quickly annotate on it with just a quick gesture touch on the screen. You can then save that as a screenshot or you can actually record a video of what is happening while you are working.

Thank goodness it is simple.

You can sign in to your Google Drive or your Office 365 account and so when you (a teacher) sign into the board, your cloud storage is right there at your fingertip.

Thank goodness that is simple.

You can easily bring up a whiteboard to collaborate on and you can use your finger or a passive pen (a pen without a battery) to write and multiple people can write at the same time. Again the whiteboard can be saved or recorded as people work on in.

Nice and simple.

Android messiness

As I mentioned before the board runs a stripped down Android OS. The problem with this is that there is no Google Play store meaning that you cannot easily download and install apps of your choice. You side-load an app into the board but there is not guarantee that the app will run or run properly. The representatives commented that this panel cannot run Google Play Services (no specific reason was given) because they do not meet some Google requirements. If you know what this may be please let me know in the comments.

This can limit the functionality of the board and certainly can cause issues when trying to expand its functionality. Also this is not the most intuitive or easy process for most teachers to undertake and then there are no guarantees that these apps will not crash or cause problems with the OS which may cause issues with the basic functioning of the board itself.

Wrapping up

Basic usability has come a long way from the Promethean and SmartBoards of 2010 and that is a very good thing. Now that there are a lot more companies offering a variety of options from the uber expensive Microsoft Hub to the more affordable lesser known brands such as ViewSonic.

Now these items are far more expensive than projectors but their portability, meaningful interactive features and longevity make it an appealing option for schools. We are looking at one to use in our library which will give more flexibility when dealing with a single class, small group or a large group.

Interactive whiteboards should DIE!!!

Yes, you read it correctly. I typed three exclamation points in the title. That is how strongly I feel about interactive whiteboards. Let me tell you where that comes from. It was my first international school and they were doing a quick tech presentations (setting up email, our electronic grade book, etc.) One of those presentations was with the school’s new Promethean Interactive Whiteboard.

At first blush I was impressed. I really was and wish I had one in my class. There appeared to be endless possibilities for student engagement. It seemed like a perfect marriage of technology and education. A great compliment to great lessons.

That’s the problem. The interactive whiteboards are not complimentary to lesson plans. In order for them to be effective, in my opinion, the interactive whiteboard has to be the center of the lesson and you have to use it all the time.

Menus

You may ask yourself Patrick, what’s the big deal? I am so glad you asked. Let’s start with the menus. Dear God the menus. There are way too many of them. Just to bring up that coordinate plane, it would take 3-5 clicks (or taps using the pen). You have to go from menu, to menu, to menu to find something and if you didn’t know where it was and had to looking forward then you have a few minutes of dead air in your classroom.

Then there is the alignment and calibration. Calibrating the pen for the boards is usually quite easy, but if the projector is not properly installed, sometimes calibrating the pen can be a real pain. The reason is, the software usually has places for you to tap with the pen in order to make sure when you place the pen on the board it lands true and makes the selection or annotation that you want to make.

You see good reader, if the projector is installed incorrectly or not set up well enough, then those calibration targets may be on the border of off the whiteboard all together making accurate calibration a pipe dream. Sometimes, this can be remedied with a quick adjustment on the projector, but there are other times, when the projector itself will have to be moved and remounted – a time consuming and depending on your interactive whiteboard provider could be an additional cost.

Cost

You can’t talk about a major addition to a classroom or school without considering cost. As we all know money does not fall from the sky and schools need to work within a budget (if they want to keep their doors open that is). So one needs to consider these costs:

  • Unit itself
  • Installation
  • Upkeep
  • Repairs

Now these costs differ from vendor to vendor and depending on your particular contract. I am going to say $5,000 per unit which includes a projector. If you pay more than this, please don’t go to your vendor, show them this piece and say Hey bub! What’s the dealio? I’ve known schools who pay much more just because of their location and services available.

Now, one thing that most schools don’t think about is the long term with these devices. Once it is installed and working properly it will take care of itself. Like a refrigerator or a stove. This is true . . . for a while. The very first time you turn on the projector, the picture will look great (at least I hope it does). However, if you compare day 1 to day 50 to day to day 365 you will notice that the picture will be dimmer each time. It’s just how light bulbs work and that is the heart of that projector. When that light bulb goes out, you need to replace it. These bulbs are not cheap and if you’re replacing 20% of your bulbs every year, then your costs go up. Be sure to tack that onto the original budgeted item. As you can see these costs can add up quickly.

Alternatives

So there are my problems, so what can schools do about this? What options do they have? Schools and teachers don’t want to not have an interactive display in their room. It looks good for parents and guests walking through the halls. There are some teachers who do use them.

There are alternatives out there. There are interactive displays (no projectors) that can replace your school’s interactive white board. The advantages to these boards are numerous.

  1. Dim much slower
  2. No bulbs to replace
  3. Easier and cheaper to mount
  4. No pen calibration or very easy pen calibration
  5. Lower costs over time
  6. Higher resolution (better picture)

Microsoft makes one called the Surface Hub which comes in two sizes – 55″ and an 84″ Their prices are $9,000 and *gulp* $22,000. Yeah that second price is a little hard to swallow. If your school is on Office 365 it might be worth considering and there may be a discount. It does some neat things too and would be great for Skype in the Classroom.

Google has the newly minted Jamboard (what a terrible name) made by Benq for $5000 which looks pretty promising.

This is more of what I am talking about and while 55″ isn’t as large as I would like and the rolling stand is an extra $1000 and of course what would an IT product be without licensing which you have to pay every year.  However, add all that up and I still think the Jamboard would win out over a traditional interactive whiteboard.

Bottom line is I don’t like them. They don’t deliver on their promise of really enhancing a classroom. They are too cumbersome to use and just not super effective.

What do you think? Leave those comments below!