Subscriptions: Get the Best Deal Possible

By: Tony DePrato | Follow me on Twitter @tdeprato

I am often shocked and amazed at the prices people are paying for subscriptions/services. Believe it or not, schools pay different prices for the same products. There is usually a deal to be made, and here are a few simple tips to make certain you are getting the best deals out there.

Crowd Source

Make some online connections who also work at schools. Setup a shared spreadsheet. Have people add the products they use. Do not ask them to list prices, many terms of service prohibit publishing that type of data. When you see people using the same solutions that your school uses, privately confirm what pricing they are getting.

Dealing with sales people is easier if you already know the answer to the questions.

Ask for MultiYear Deals

Any service or subscription that your institution considers a core solution should not be on an annual renewal. Not only are you wasting time and paperwork, but you are wasting money.

Ask for pricing for one year, three years, and five years. Look at the terms of payment and cancellation. It is often very surprising what the final cost is compared to the simple annual renewal. I usually look at three year deals as they are usually more flexible.

Find Competition, and Make it Known

Regardless of how much adoration there is for a service, remember, business is business. Services close down and sell-out all the time. When a company sells-out, they do not call your school to ask what you think. Companies are in business to stay in business.

Schools should always look for competition for products and services they are using. Schools should always have someone doing research and demos before renewals. Schools should not pay invoices because of an emotional connection.

It is an excellent idea to inform companies that you are looking for other solutions and doing due diligence.

Sales people know the game, and know who they are playing against. Most good sales people tend to know their competition’s pricing models and margins. Sales people will make better offers, package additional features, and push for better terms from their bosses when they know a competitor is involved.

Avoid the Shopping Cart

The listed website price is rarely the best deal. In fact, many good products require a quick form/survey to be completed before they issue a quote. These companies want to have the chance to offer not only the best price, but the best options; options that someone buying from an online shopping cart may skip.

I am not saying this is always the case, but I always contact the sales team to reconfirm the pricing, and deals.

Skip the cart, send a message first.


Need help or more information dealing with a vendor/service? Have a service you need to move away from, but you feel locked in?

Send me a personal email and we can review some additional strategies. (tony.deprato@gmail.com)

 

Freedom VS Structure

freedom

I left it alone. Everyone was using it. Everyone had the permissions needed to customize their space. So I left it alone.

I set some guidelines. I spoke to everyone about best practice. I even made exemplars and samples so people could have a visual representation of what best practice means.

Ultimately, I made a mistake. Too much freedom and not enough structure. Concepts of Freedom vs Structure needs to be designed and adhered to within any online learning environment or environment that provides shared resources. Without structure, there will be chaos, and this will often require a complete reboot of the design.

The questions are simple: which pieces do people have to live with, and which ones can they fully customize?

I thought about this, and created some guidelines to make certain when planning a design not to accidentally get carried away with flexibility and customization

Resources used by students across year groups, or across the curriculum, should be centralized and universally linked from all pages or courses

This means if I have a list of “things” that students use, and those students are
not all in the same course or cohort, then that list should be easily found regardless of where those students are in the online environment.

Build boxes or menus that follow users and never change position

Making hyperlinks is very easy, but they can be overwhelming in an online
environment to users who are in multiple courses, using multiple menus, etc.

In most content management and course management systems, boxes and menus can be created that follow all users from page to page. These resources are always on the same part of every page.

Teacher groups and subgroups need to follow a group plan for resources

Schools group teachers together in a variety of ways. Some by entire division, for example The Primary School Division. Others use departments, for example The Math Department. There are many that plan by grade level as well. In addition to these core groups, schools make sub-group combinations such as All Primary Math Teachers or All Secondary Year 9 English Teachers.

We often forget how complex these groupings can be.  The online environment is supposed to be designed for students, teachers, and possibly parents to find resources easily. If these groups and subgroups do not agree on a standard for how they will design their content, then jumping from one course to the next could be very confusing.

Someone with oversight of the online environment must ensure that the groups are planned properly and  follow a standard. One example of a group standard would be stating that every group agree required subscriptions for students be linked at the very top of every online course or page. Fairly, simple, but very useful and easy to communicate to students and parents.

Have a review cycle for subscriptions 

Subscriptions in a big school are difficult. I will write a post on ways to manage subscriptions, but let’s assume for the sake of argument that a school (or your school) has the planning of subscription acquisition and renewal down to a science.

Now you need to ask yourself, how often are you checking on the actual usage statistics of these subscriptions? Who is using them? How often? In what subjects? Who is using them at home or off-plan just for additional self-guided learning?

These questions need to be asked and answered at least every other renewal cycle.
This is also a good time to see if new competition exists. Most new subscriptions require some trial period before adoption. I would advocate communicating the cycle to faculty, so that they have a time frame in which to introduce new subscription ideas.

Flexibility and Freedom to choose are important, but so are structure and standards. Like a neighborhood, without some zoning and agreements, one person’s choice could negatively impact another person’s property. Those involved in technology leadership are well suited to set standards that balance the environment for all user groups. This is not a popular job, and one that is never appreciated, but doing it well will result in a daily positive impact for the entire community.

Tony DePrato

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Are You Planning a Maker Space?

makerspace

I was having a conversation with a tech director from another school , and we were discussing budgets and resources.

The amounts were fairly staggering for bandwidth, subscriptions, and network support for content management and VPN. Shortly after the conversation, I started to question my priorities. What was driving my budget? Where was the demand coming from?

I started to realize the main force behind the budget was access to online subscriptions. Subscriptions that allow students to consume and use, but not to create. At this point I decided to make some changes. I decided to focus on rapidly developing the spaces required for students to build and create.

On each of the campuses I have the pleasure of working at, I identified an area which would suit robotics, 3D printing, working with computer hardware, and generally support a huge mess.

I considered the long view of robotics, which is not Lego. The next generation will be robots made of strong flexible material. The robot will be large and powerful compared to their Mindstorm’s counterparts. Research VEX for more on this topic.

This means the maker spaces need to be rugged areas where metal can be manipulated, 3D printers can run all night, and occasional chaos will be the norm. What is often referred to as “hard fun” will be the culture of these environments.

I firmly believe with the adoption of more and more BYOD programs,  schools need to stop filling curriculum gaps with subscriptions, Apps designed for consumption and expensive network management tools. BYOD allows students to use, damage, and alter their gear. Therefore budget planning should focus on allowing students to connect to technology designed for teaching and rewarding creation over consumption.

Maker spaces can also be for art, music, and media. Ideally they are simple and practical spaces with some flexibility mixed with organization. In 2015, with the cost of 3D printing falling and the availability of Arduino, money needs to shift, and infrastructure should he designed or redesigned to accommodate maker spaces.

If you haven’t already done so, start these conversations, and start empowering and enabling creation. Move away from staring at pointless Apps running on over priced watches, and move toward real ideas that teach students how to shape their world instead of just participating in it.

Tony Deprato

www.tonydeprato.com