Tag Archives: support

The Support Puzzle

If you are in EdTech IT Support, make sure you are connected to the culture of your school. Understanding the policies and procedures outside of IT is key to understanding how to support Teaching and Learning.  Continue reading

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Tech Support Problems, Apathy, & Solutions

By: Tony DePrato | Follow me on Twitter @tdeprato Recently I was reading a Technology Directors’ forum, and noticed that a few very well established schools were explicitly looking for people to assist them in improving their technology support system (Help Desk, Help … Continue reading

Posted in Google Apps, Helpful Tips, TIEONLINE, Tony DePrato | Tagged , , | 1 Comment

Start At the Wall

Holidays are a very interesting time if you work in technology leadership or support. Ideally, people want to have some time-off. Therefore, making a list of essential projects to finish starts months before the holiday plans. Then a list of … Continue reading

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Want some free Blogging support?

IT Babble is growing faster than ever, and most of that is due to you the readers. Please keep tuning in, sharing what we write, and leaving those comments, we love it. One way we thought of saying thanks was … Continue reading

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