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Tag Archives: support
If you are in EdTech IT Support, make sure you are connected to the culture of your school. Understanding the policies and procedures outside of IT is key to understanding how to support Teaching and Learning. Continue reading
By: Tony DePrato | Follow me on Twitter @tdeprato Recently I was reading a Technology Directors’ forum, and noticed that a few very well established schools were explicitly looking for people to assist them in improving their technology support system (Help Desk, Help … Continue reading
Holidays are a very interesting time if you work in technology leadership or support. Ideally, people want to have some time-off. Therefore, making a list of essential projects to finish starts months before the holiday plans. Then a list of … Continue reading